Prolumen terms of use

Effective date: 9 November 2026. Last updated: 9 November 2026.

Canonical URL: https://prolumen.app/terms-of-use.html

These terms are an agreement between you and Prolumen ("the app"). By creating an account, using partner features, or otherwise using the app, you agree to them. If you do not agree, do not create an account and do not use partner features. The privacy policy is at https://prolumen.app/privacy-policy.html.

1. Who may use Prolumen

You must be at least 16 years old to create an account. Prolumen is not directed at children under 16. You are responsible for keeping your account credentials secure and for activity under your account.

2. Your content and acceptable use

You keep ownership of the data and content you add to Prolumen. You grant Prolumen only the limited permission needed to store, sync and display that content to you and, when you choose to share it, to the partner you selected. You must not use Prolumen to:

• harass, threaten, bully, defame or intimidate anyone;
• post or send content that is unlawful, hateful, sexually explicit, violent, or invasive of another person's privacy;
• impersonate anyone, or misrepresent your identity or health information;
• send spam, scams, malware or unsolicited advertising;
• attempt to access another account, bypass row-level security or storage policies, or probe the service for vulnerabilities;
• upload content you do not have the right to share, including another person's photo;
• use the app to give or receive medical advice as if it were professional care.

Partner messages. Partner accountability is a private, invite-only feature for two connected accounts. Messages are limited to 200 characters and are attached to that one partnership. There is no public feed. If someone sends you abusive content, block and report them. Blocking ends the partnership and deletes the shared summaries and messages for both participants. Reporting sends the report to an operator-only review process. Do not use reports as a way to harass another person; knowingly false reports may lead to account action.

We may remove content or suspend or end access when we reasonably believe these terms have been broken, when required by law, or to protect users or the service. Where appropriate, we will tell you what happened and how to appeal by contacting support@prolumen.app.

3. Health and fitness disclaimer

Prolumen is a tracking and estimation tool, not a medical device and not a substitute for professional medical advice, diagnosis or treatment. Calorie, macro, BMI, body-fat, recovery and other values are estimates based on the information you enter, and may be wrong. Do not use Prolumen to diagnose or treat a condition, and do not start, stop or change medication, diet or training because of it. If you have a medical condition, are pregnant, or have an eating disorder or a history of one, talk to a qualified professional before using the app's targets. If you think you may have a medical emergency, contact emergency services.

4. Subscriptions and purchases

Prolumen Pro is sold through the App Store or Google Play, using the store's payment system. The store's terms and refund rules apply. Prices, trial length and renewal terms are shown on the paywall before you buy and are controlled by the store product, not hard-coded in the app. Subscriptions renew automatically until cancelled; manage or cancel in the store's subscription settings. Deleting the app or your account does not cancel a store subscription. Restore purchases is available on the paywall.

5. Accounts and termination

You may delete your account in Settings › Account. Deleting the account removes the cloud copy, uploaded photos, partner data and the sign-in, then removes the device's account data. You can also use Prolumen without an account. We may suspend or terminate an account for a serious or repeated breach of these terms, or where required by law. Sections that by their nature should survive termination (including ownership, disclaimers and limits of liability) survive.

6. Availability, changes and liability

We work to keep Prolumen available, but the app and cloud features may be changed, interrupted or discontinued. Features that need a store, a health platform or a network connection depend on those services. To the extent permitted by law, Prolumen is provided "as is" and we are not liable for indirect or consequential loss, or for loss of data that you did not export. Nothing in these terms limits rights that applicable consumer law does not allow us to limit.

7. Privacy

The privacy policy explains what is stored, what leaves the device, and how to export or delete your data. It is part of these terms.

8. Changes to these terms

If these terms change materially, the new version will be published at the canonical URL above and the "last updated" date will change. Continued use after an update means you accept the updated terms.

9. Contact

support@prolumen.app